Shipping & Return Policy

Shipping & Return Policy

At our store, we are committed to delivering your order quickly and reliably, and to making sure you're happy with your purchase.

Order Processing All orders are processed within 24 hours of being placed. Once items are shipped, we cannot cancel the order and you must send it back for a refund. Orders are processed Monday through Saturday. Orders placed on Sundays or holidays will be processed the next business day.

Shipping Times We offer worldwide shipping.

  • Estimated delivery time: 7–10 business days
  • Shipping times may vary slightly depending on your location, customs processing, and local carrier delays.

Shipping Costs Shipping costs are calculated at checkout or offered as free shipping during promotional periods.

Order Tracking Once your order has been shipped, you will receive a tracking number via email. Please allow 1–3 days for tracking information to update.

Delays & Exceptions While we aim to meet our delivery estimates, delays may occur due to:

  • High demand periods
  • Customs inspections
  • Carrier disruptions

We appreciate your patience in these situations.

Incorrect Address Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages If your package is marked as delivered but you have not received it, please contact your local carrier first. If you still need assistance, reach out to our support team.

30-Day Money-Back Guarantee We stand behind our products with a 30-day money-back guarantee. If you're not satisfied with your purchase, you may request a return within 30 days of the delivery date for a refund of the product price.

Returns To start a return, email us at help@fairfable.com with your order number and the reason for your return. Once your request is approved, we'll provide instructions on where to send your item.

  • Customers are responsible for the cost of return shipping. Original shipping charges (if any) are non-refundable.
  • We recommend using a tracked shipping method, as we cannot guarantee that we will receive your returned item.
  • Items must be sent back within the 30-day window to qualify for a refund.

Refunds Once we receive and inspect your returned item, we'll notify you of the status of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days. Please note it may take additional time for your bank or card issuer to post the refund.

Contact Us If you have any questions about your order, please contact us at: Email: help@fairfable.com